Integrated with Your Tech Stack
Shopify
Proudly Serving Partners Across These Industries
An in-house US/UK support agent costs $4,000+ a month. We provide dedicated, native-level European operations talent to clear your inbox for a quarter of the price — without compromising the quality your customers expect.
🎁 Start free — your first 5 days or 75 tickets are on us. Walk away at any time, no questions asked.
Integrated with Your Tech Stack
Shopify
Proudly Serving Partners Across These Industries
Every customer interaction shapes your brand perception. Our native-level European team delivers the same calibre of support as top-tier in-house agents — at a fraction of the cost. Premium quality, without the premium overhead.
Our agents are fluent, articulate, and culturally aware. They communicate with the professionalism and nuance your customers expect — indistinguishable from an in-house team in London or New York.
Your customer service is a direct reflection of your brand. We immerse ourselves in your voice, values, and product lines so every interaction reinforces the trust and loyalty you've built.
A single US/UK support hire costs $4,000–$5,000 per month in salary alone. Our dedicated teams deliver equal or higher quality at roughly a quarter of the cost — without sacrificing standards.
Stop spending hours in your inbox. Offloading daily support operations frees you and your team to focus on product development, marketing, and the strategic work that drives growth.
Recruiting, onboarding, training, and quality assurance — we handle the entire agent lifecycle. You get a fully managed, high-performing team without the HR overhead.
We bring over half a decade of specialised e-commerce customer relationship management experience across Gorgias, Zendesk, and Shopify ecosystems.
Getting started is simple. We've refined the onboarding process to get your dedicated team operational in three business days.
We learn your brand, products, and support pain points in a 30-minute strategy session.
Your dedicated team studies your brand voice, FAQs, and past tickets to build a custom playbook.
We connect seamlessly to your chosen helpdesk. Rules, macros, and communication workflows — optimized from day one.
Your free trial begins. We monitor every interaction, iterate fast, and scale with your growth.
No hidden fees. No long-term commitments. Choose the exact operational leverage your brand requires.
Best for growing stores needing part-time help.
Best for established stores needing full-time coverage.
Best for high-volume brands scaling their teams.
Zero-Risk Guarantee: Every plan begins with a free 5-day trial or your first 75 tickets — whichever comes first. If we're not the right fit, you walk away with zero cost. No credit card required to start.
We don't just place talent and walk away. We manage the infrastructure so you don't have to.
Every agent deployed within the Inbox Scaling network operates under strict, internal corporate governance. Your dedicated support team is paired directly with an internal Inbox Scaling Supervisor who continuously manages daily output. We execute rigorous weekly performance reviews and ticket quality audits internally to optimize response accuracy, maintain premium brand voice, and guarantee your helpdesk consistently executes at a world-class level.
Our operations are based in Budapest, Hungary — one of Europe's fastest-growing hubs for business services and digital talent. Strategically positioned in the centre of Europe, our team combines local expertise with a global outlook, delivering native-level support to brands across the US, UK, Canada, and the European market.
Book a 20-minute discovery call, or send us a message. We'll have your dedicated support team ready within 72 hours.
Choose a time that works for you. We'll discuss your brand's support needs and design a custom plan.
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